{"id":5761,"date":"2025-08-18T09:58:01","date_gmt":"2025-08-18T12:58:01","guid":{"rendered":"https:\/\/www.aguasdejoinville.com.br\/novo\/?page_id=5761"},"modified":"2025-09-30T11:47:03","modified_gmt":"2025-09-30T14:47:03","slug":"atendimento-e-servicos-ao-cliente","status":"publish","type":"page","link":"https:\/\/aguasdejoinville.com.br\/novo\/atendimento-e-servicos-ao-cliente\/","title":{"rendered":"Atendimento e Servi\u00e7os ao Cliente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5761\" class=\"elementor elementor-5761\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1651026 e-flex e-con-boxed e-con e-parent\" data-id=\"1651026\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e1ff76c e-con-full e-flex e-con e-child\" data-id=\"e1ff76c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b296664 elementor-widget elementor-widget-smartmag-breadcrumbs\" data-id=\"b296664\" data-element_type=\"widget\" data-widget_type=\"smartmag-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"breadcrumbs is-full-width breadcrumbs-b\" id=\"breadcrumb\"><div class=\"inner ts-contain \"><span class=\"current\">Home<\/span><\/div><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22905c9 elementor-widget elementor-widget-heading\" data-id=\"22905c9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Atendimento e Servi\u00e7os ao Cliente<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db173f7 elementor-widget elementor-widget-text-editor\" data-id=\"db173f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Falta de \u00e1gua, vazamentos, religa\u00e7\u00e3o, consulta de protocolos e muito mais.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-caf882c e-con-full e-flex e-con e-child\" data-id=\"caf882c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22fc23f elementor-widget elementor-widget-html\" data-id=\"22fc23f\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<a href=\"#\" onclick=\"history.back(); 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\/* 5 cards por linha *\/\r\n      gap: 18px;\r\n      max-width: 1400px;\r\n      margin: 45px auto;\r\n      padding: 18px;\r\n      overflow-x: auto;\r\n    }\r\n    .menu-card2 {\r\n      background: transparent; \/* Fundo completamente transparente *\/\r\n      border: 2px solid #2693cb;\r\n      border-radius: 12px;\r\n      text-align: center;\r\n      padding: 6px 5px 0px 5px;\r\n      display: flex;\r\n      flex-direction: column;\r\n      align-items: center;\r\n      transition: box-shadow 0.2s, transform 0.2s, border-color 0.2s, background 0.2s, color 0.2s;\r\n      height: 175px;\r\n      justify-content: flex-start;\r\n      min-width: 0;\r\n      color: #185577;\r\n      border-color: #2693cb;\r\n    }\r\n    .menu-grid2 a {\r\n      text-decoration: none;\r\n      color: inherit;\r\n      display: block;\r\n    }\r\n    .menu-grid2 a:hover .menu-card2,\r\n    .menu-grid2 a:focus .menu-card2 {\r\n      box-shadow: 0 6px 24px #2693cb44; \/* Mant\u00e9m a sombra apenas no hover *\/\r\n      transform: translateY(-5px) scale(1.03);\r\n      border-color: #1674aa;\r\n      background: transparent; \/* Mant\u00e9m o fundo transparente ao interagir *\/\r\n      color: #1674aa;\r\n    }\r\n    .menu-card2 img {\r\n      max-width: 100px;\r\n      height: auto;\r\n      margin-bottom: 0px;\r\n      margin-top: 4px;\r\n      transition: max-width 0.2s;\r\n    }\r\n    .menu-text {\r\n      color: #185577;\r\n      font-weight: bold;\r\n      font-size: 1.1rem;\r\n      margin-top: 2px;\r\n      margin-bottom: 0;\r\n      transition: color 0.2s;\r\n      text-align: center;\r\n      word-wrap: break-word; \/* Garante que o texto n\u00e3o estoure *\/\r\n      overflow-wrap: break-word;\r\n    }\r\n    .menu-grid2 a:hover .menu-text,\r\n    .menu-grid2 a:focus .menu-text {\r\n      color: #1674aa;\r\n    }\r\n    @media (max-width: 1100px) {\r\n      .menu-grid2 {\r\n        max-width: 98vw;\r\n        padding: 2vw;\r\n        grid-template-columns: repeat(5, 1fr); \/* 5 cards por linha *\/\r\n        gap: 35px;\r\n        overflow-x: auto;\r\n        width: 100vw;\r\n      }\r\n      .menu-card2 {\r\n        font-size: 1rem;\r\n        padding: 2px 2px 0px 2px;\r\n        height: 115px;\r\n        min-width: 140px;\r\n        width: 140px;\r\n        box-sizing: border-box;\r\n      }\r\n      .menu-card2 img {\r\n        max-width: 65px;\r\n        margin-bottom: 0px;\r\n        margin-top: 2px;\r\n      }\r\n      .menu-text {\r\n        font-size: 1rem;\r\n        margin-top: 1px;\r\n      }\r\n    }\r\n    @media (max-width: 700px) {\r\n      .menu-grid2 {\r\n        grid-template-columns: repeat(2, 1fr); 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\/* Melhor espa\u00e7amento entre linhas *\/\r\n      }\r\n    }\r\n<\/style>\r\n\r\n<div class=\"menu-grid2\">\r\n  <a href=\"https:\/\/www.aguasdejoinville.com.br\/novo\/categoria\/servicos\/agua\"><div class=\"menu-card2\"><img decoding=\"async\" src=\"https:\/\/www.aguasdejoinville.com.br\/novo\/wp-content\/uploads\/2025\/09\/Agua.png\" alt=\"\u00c1gua\"><div class=\"menu-text\">\u00c1gua<\/div><\/div><\/a>\r\n  <a href=\"https:\/\/www.aguasdejoinville.com.br\/novo\/categoria\/servicos\/esgoto\"><div class=\"menu-card2\"><img decoding=\"async\" src=\"https:\/\/www.aguasdejoinville.com.br\/novo\/wp-content\/uploads\/2025\/09\/Esgoto.png\" alt=\"Esgoto\"><div class=\"menu-text\">Esgoto<\/div><\/div><\/a>\r\n  <a href=\"https:\/\/www.aguasdejoinville.com.br\/novo\/categoria\/servicos\/fatura\"><div class=\"menu-card2\"><img decoding=\"async\" src=\"https:\/\/www.aguasdejoinville.com.br\/novo\/wp-content\/uploads\/2025\/09\/Faturas.png\" alt=\"Faturas\"><div class=\"menu-text\">Faturas<\/div><\/div><\/a>\r\n  <a href=\"\"><div class=\"menu-card2\"><img decoding=\"async\" src=\"https:\/\/www.aguasdejoinville.com.br\/novo\/wp-content\/uploads\/2025\/09\/Tarifa-Social.png\" alt=\"Tarifa Social\"><div class=\"menu-text\">Tarifa Social<\/div><\/div><\/a>\r\n  <a href=\"https:\/\/www.aguasdejoinville.com.br\/novo\/categoria\/servicos\/cadastro\"><div class=\"menu-card2\"><img decoding=\"async\" src=\"https:\/\/www.aguasdejoinville.com.br\/novo\/wp-content\/uploads\/2025\/09\/Cadastro.png\" alt=\"Cadastro\"><div class=\"menu-text\">Cadastro<\/div><\/div><\/a>\r\n  <a href=\"\"><div class=\"menu-card2\"><img decoding=\"async\" src=\"https:\/\/www.aguasdejoinville.com.br\/novo\/wp-content\/uploads\/2025\/09\/Reclamacoes-e-ressarcimentos.png\" alt=\"Reclama\u00e7\u00f5es e ressarcimentos\"><div class=\"menu-text\">Reclama\u00e7\u00f5es e Ressarcimentos<\/div><\/div><\/a>\r\n  <a href=\"https:\/\/www.aguasdejoinville.com.br\/novo\/cancelamento-de-servicos\"><div class=\"menu-card2\"><img decoding=\"async\" src=\"https:\/\/www.aguasdejoinville.com.br\/novo\/wp-content\/uploads\/2025\/09\/Cancelamento-de-servicos.png\" alt=\"Cancelamento de servi\u00e7os\"><div class=\"menu-text\">Cancelamento de servi\u00e7os<\/div><\/div><\/a>\r\n  <a href=\"\"><div class=\"menu-card2\"><img decoding=\"async\" src=\"https:\/\/www.aguasdejoinville.com.br\/novo\/wp-content\/uploads\/2025\/09\/Orientacoes-e-manuais.png\" alt=\"Orienta\u00e7\u00f5es e Manuais\"><div class=\"menu-text\">Orienta\u00e7\u00f5es e Manuais<\/div><\/div><\/a>\r\n  <a href=\"\"><div class=\"menu-card2\"><img decoding=\"async\" src=\"https:\/\/www.aguasdejoinville.com.br\/novo\/wp-content\/uploads\/2025\/09\/Viabilidade-Tecnica-e-Projetos.png\" alt=\"Viabilidade T\u00e9cnica e Projetos\"><div class=\"menu-text\">Viabilidade T\u00e9cnica e Projetos<\/div><\/div><\/a>\r\n  <a href=\"https:\/\/www.aguasdejoinville.com.br\/novo\/categoria\/servicos\/clientes-eventuais\"><div class=\"menu-card2\"><img decoding=\"async\" src=\"https:\/\/www.aguasdejoinville.com.br\/novo\/wp-content\/uploads\/2025\/09\/Clientes-eventuais.png\" alt=\"Clientes eventuais\"><div class=\"menu-text\">Clientes Eventuais<\/div><\/div><\/a>\r\n  \r\n<\/div>\r\n\r\n\r\n\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In\u00edcio Falta de \u00e1gua, vazamentos, religa\u00e7\u00e3o, consulta de protocolos e muito mais. Voltar \u00c1gua Esgoto Faturas Tarifa Social Cadastro Reclama\u00e7\u00f5es e Ressarcimentos Cancelamento de servi\u00e7os Orienta\u00e7\u00f5es e Manuais Viabilidade T\u00e9cnica e Projetos Clientes Eventuais<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/no-wrapper.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5761","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/aguasdejoinville.com.br\/novo\/wp-json\/wp\/v2\/pages\/5761","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aguasdejoinville.com.br\/novo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aguasdejoinville.com.br\/novo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aguasdejoinville.com.br\/novo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aguasdejoinville.com.br\/novo\/wp-json\/wp\/v2\/comments?post=5761"}],"version-history":[{"count":57,"href":"https:\/\/aguasdejoinville.com.br\/novo\/wp-json\/wp\/v2\/pages\/5761\/revisions"}],"predecessor-version":[{"id":8865,"href":"https:\/\/aguasdejoinville.com.br\/novo\/wp-json\/wp\/v2\/pages\/5761\/revisions\/8865"}],"wp:attachment":[{"href":"https:\/\/aguasdejoinville.com.br\/novo\/wp-json\/wp\/v2\/media?parent=5761"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}